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LJ strikeyness
19 March 2008 19:47I probably won't post on Friday largely because lately, I've not been posting much at all anyway and it would take far more effort on my part to specifically post (i.e. take a positive action) on one day than boycott LJ (i.e. a negative action)! I'm admittedly not totally convinced how effective a strike would be. From free users, yes, it reduces the number of hits from adverts, I suppose, assuming people actually reduce their LJ reading that day. From paid users...OK, so it's less content for the free users to read, which might be a deterrent. But LJ has their money already and is making interest from the subscription fees (albeit a drop in the lake compared to ad revenue). And I can't see LJ giving two hoots about a 4% reduced server load or similar. Still...I guess it's worth a shot if it means I don't need to do anything out of the ordinary.
I did find that interview with the SUP guy just plain rude. I don't know if he was marginally more diplomatic in the original Russian and if it was just an artefact of translation that makes him sound so discourteous, or if he really doesn't understand the concept of customer satisfaction, but he didn't come across well at all. He also seems to think he's some kind of victim in this, like most of LJ is out to get him, sabotage LJ, ruin his company.
Why doesn't LJ do a public consultation? Let people vote on what they want, send in feedback, tips and ideas the same way the BBC site and TFL have done to me in the past. I sent TFL LOADS of ideas, which initially they didn't implement, but since then have added virtually everything I suggested and ultimately I'll concede they've made the site really much better. "Talk to the people who use your product." It seems like a good idea to me.
I would have thought that a good thing for unhappy users to do would be to get Firefox if you don't already, and install Adblock and the filter updater. If you don't see adverts, you can't make the company putting up the advert any additional money - you're never going to click, and you're not even going to be subliminally influenced by their product since all you see is [ADVERTISEMENT]. Though not knowing the inner workings of Adblock, I don't know whether LJ would be able to detect that its ads are being blocked or not...if not, LJ could only find out if people actually told them, I guess.
I did find that interview with the SUP guy just plain rude. I don't know if he was marginally more diplomatic in the original Russian and if it was just an artefact of translation that makes him sound so discourteous, or if he really doesn't understand the concept of customer satisfaction, but he didn't come across well at all. He also seems to think he's some kind of victim in this, like most of LJ is out to get him, sabotage LJ, ruin his company.
Why doesn't LJ do a public consultation? Let people vote on what they want, send in feedback, tips and ideas the same way the BBC site and TFL have done to me in the past. I sent TFL LOADS of ideas, which initially they didn't implement, but since then have added virtually everything I suggested and ultimately I'll concede they've made the site really much better. "Talk to the people who use your product." It seems like a good idea to me.
I would have thought that a good thing for unhappy users to do would be to get Firefox if you don't already, and install Adblock and the filter updater. If you don't see adverts, you can't make the company putting up the advert any additional money - you're never going to click, and you're not even going to be subliminally influenced by their product since all you see is [ADVERTISEMENT]. Though not knowing the inner workings of Adblock, I don't know whether LJ would be able to detect that its ads are being blocked or not...if not, LJ could only find out if people actually told them, I guess.
