Question for LJ
8 January 2009 22:44Our ex-flatmate is the account-holder person named on our phone bills. He is the only person named on the bills.
He has now moved out.
We want to switch the bills to our names and pay them out of our account.
However, my instinct says that BT are not going to be massively helpful if we ring up as non-named persons and try to change a lot of details, including the account holder's name. Odds are they'll want to start a whole new account, with associated faff.
My question for LJ is: what are the odds that we'll find a way to keep our current phone number and not have our phone cut off for however long BT feel like cutting it off for when we try to switch everything over?
(And no, I will not be asking ex-flatmate to sort it. He's a nice bloke, but the only way to make him deal with this kind of thing is to scream at him. He only became the flat's "accountant" because he had a spare bank account to offer up for us to use.)
He has now moved out.
We want to switch the bills to our names and pay them out of our account.
However, my instinct says that BT are not going to be massively helpful if we ring up as non-named persons and try to change a lot of details, including the account holder's name. Odds are they'll want to start a whole new account, with associated faff.
My question for LJ is: what are the odds that we'll find a way to keep our current phone number and not have our phone cut off for however long BT feel like cutting it off for when we try to switch everything over?
(And no, I will not be asking ex-flatmate to sort it. He's a nice bloke, but the only way to make him deal with this kind of thing is to scream at him. He only became the flat's "accountant" because he had a spare bank account to offer up for us to use.)